Where rules don’t run
Shopify only runs checkout rules during the online checkout. They don’t run for:- In-store checkouts in the Shopify POS app.
- Orders created by apps or other systems through Shopify’s order API.
- Staff editing an existing order in the Shopify admin.
- Automatic subscription renewals.
Limits
Other things to know
- Rules that check the shipping address run once the full address is entered and shipping options appear.
- With Validate on add-to-cart on, details that are only known at checkout, such as the address, can’t be checked at the cart stage.
- Collection conditions use the products in the collection at the time you saved the rule.
- Conditions on customer tags, order history and metafields need a logged-in customer. Guest customers have no tags and no order history.
- The checkout favicon needs a Shopify Plus store.